A: THE MOTION MIGHT BE TOO QUICK OR YOU ARE TOO FAR AWAY FROM THE DEVICE. THE MOTION IS SUPPOSED TO BE TRIGGERED WITHIN THE RANGE OF 15 TO 20 FEET. TRY DOING SOME RECORDINGS TO TEST OPTIMAL RANGE THIS DEVICE WILL RECORD. 


A: GO TO DEVICE SETTINGS AND ENSURE THE MOTION SENSITIVITY OPTION IS TURN ON OR UP IF THIS IS TURNED OFF THE DEVICE WILL NOT RECORD, OR IF THE MOTION DETECTION IS ON LOW YOU SHOULD CHANGE TO HIGH.