SleuthGear Wi-fi Gen 3

FAQ's and videos for SleuthGear Wifi

Step by step set up for SleuthGear Cameras on the Ubox app
Tue, 17 Aug, 2021 at 2:13 PM
Why won’t my SleuthGear camera connect to wi-fi?
Why won’t my camera connect to wi-fi? Please confirm that the wireless network to be connected is the 2.4Ghz protocol. If your router combines 2.4Ghz and 5...
Tue, 17 Aug, 2021 at 2:20 PM
Why am I not getting push notifications?
Why am I not getting push notifications? Motion Detection is turned off within the Ubox app which prevents notification function. Alerts & Notificatio...
Tue, 17 Aug, 2021 at 2:22 PM
What do the indicator lights mean for my SleuthGear Wi-fi cameras
What are the indicator lights? Indicator Lights are great for set up and trouble shooting. Turn them on and off in the app. In Device List, click the gear ...
Tue, 17 Aug, 2021 at 2:24 PM
Can you turn off the Camera LED indicator lights?
Can you turn off the Camera LED indicator lights? Yes you can go to device settings look for LED indicator click off.  Indicator Light...
Tue, 17 Aug, 2021 at 2:29 PM
Memory Slot and Reset button Locations SleuthGear Wi-fi
The attached document provides pictures of the locations of our reset and memory card slots for your SleuthGear Wi-fi hidden camera.
Wed, 18 Aug, 2021 at 10:36 AM
Q: WHY DID MY CAMERA NOT RECORD WHEN I WAS IN FRONT OF IT?
A: THE MOTION MIGHT BE TOO QUICK OR YOU ARE TOO FAR AWAY FROM THE DEVICE. THE MOTION IS SUPPOSED TO BE TRIGGERED WITHIN THE RANGE OF 15 TO 20 FEET. TRY DOIN...
Tue, 24 Aug, 2021 at 4:02 PM
Q: HOW DO I CHANGE THE MOTION SENSITIVITY OF THIS DEVICE?
A: TO CHANGE THE MOTION SENSITIVITY GO TO THE LIVE VIEW AND TAP ON THE GEAR ICON FOR SETTINGS THEN GO TO DETECTION SENSITIVITY TO CHOOSE FROM THE THREE OPTI...
Tue, 24 Aug, 2021 at 4:03 PM
Q: WHAT IS THE MAX SD CARD STORAGE TO BE USE FOR THIS DEVICES?
A: THE MAX CAPACITY IS 128GB
Tue, 24 Aug, 2021 at 4:03 PM
Q: HOW CAN I TRANSFER THE RECORDINGS/CLIP SAVE FROM MY CLOUD OR MEMORY CARD?
A: FOR MEMORY CARD: ALL RECORDINGS ARE SAVED TO MEMORY CARD AND ARE NOT SAVE DIRECTLY TO THE APP. THE MEMORY CARD NEEDS TO BE REMOVED FROM THE DEVICE AND RE...
Tue, 24 Aug, 2021 at 4:04 PM