KJB Security Products Knowledge Base
How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Contact us @ 800-590-4272
Getting started with us
Cameras and DVR'S
Q: How do I change the settings on the PV-500NP (Neo Pro and/or Bundle)
Q: What Is included In the PV-500NP-BUNDLE?
Q: How do I restore to default after hiding my SSID and password on my LawMate Wi-Fi device?
Q: PV Cam Viewer - Can I turn notifications off and on for my app?
Q: PV Cam Viewer APP for LawMate products - How to enable Overwrite mode for continuous recording?
See all 10 articles
Q: Why doesn't my DVR236 charge?
Q: Does the DVR95 have a time and date stamp, and how do you set it?
Q: Can my Wi-Fi Camera Connect To a Hotspot?
Q: DOES THE DVR150WF HAVE AUDIO?
Q: Why is DVR150WF footage recording to my phone, but not to the SD card?
Q. DOES DVR120WF FUNCTION AS A REAL CHARGER?
Q. WILL THE DVR120WF CHARGE A CELLPHONE?
See all 6 articles
Video Camera Basic Definitions
Q: During replay of video, I don't hear any sound.
Q: Does the VSCR301 works with the newer Android phones?
How to Create a text file on a MAC
Q: How Do I format an SD card with a Mac OS?
Q: How do I change the length of the clips or video files?
Q: How do I set up my SG Home Wi-Fi camera on Apple/iOS devices?
Q: Can I upgrade my SG Home DVR to Cloud Recording?
Q: What Type of Wi-Fi network is required for the SG Home product line, How much Bandwidth is required for optimal performance?
Q: What is the Motion Detection Range of the SG Home product line?
See all 12 articles
Zone Shield & Xtreme Life 4K DVR
Q: Why will my 4K DVR remote not respond when pressing the menu or other options?
Q: Is the Sleuth Gear 4K product line NTSC & PAL Compatible?
Q: MY 4K PRODUCT IMAGE DOES NOT APPEAR TO BE IN 4K QUALITY, WHY?
Q: WHAT SIZE SD CARD CAN THE 4K PRODUCT LINE TAKE?
Q: WHY DOES THE FAST FORWARD & REWIND BUTTON ON THE REMOTE NOT RESPOND/WORK DURING PLAYBACK?
See all 7 articles
Q: What is the AR-300?
Q: WHY DOES THE SOUND ON THE DETECT EAR CUT IN AND OUT?
Audio Counter Surveillance
Q: Why does VC1200 Voice Changer sound jumbled at first?
J1000 Noise Generator Manual
Hand Held Detection
Q: Can the DD804 detect phone tapping on a digital phone line like VOIP?
Q: Why is there a buzzing noise when I get incoming calls on my Pro-10G?
Q: Are there any detection devices that will detect a GPS unit on a vehicle?
Q: Does the DD802 detect digital and analog?
Q: WHAT ARE THE DETECTION RANGES FOR THE DD801?
See all 8 articles
Q. DOES THE H6000 WORK ON A MAC?
Q. CAN YOU TRACK THE H6000 LIVE?
Q. Where can I download the software for the H6000?
Help Desk Software