KJB Security Products Knowledge Base

SG HOME 17

• Q: How do I change the length of the clips or video files?
• Q: How do I set up my SG Home Wi-Fi camera on Apple/iOS devices?
• Q: Can I upgrade my SG Home DVR to Cloud Recording?
• Q: What Type of Wi-Fi network is required for SleuthGear cameras How much Bandwidth is required for optimal performance?
• Q: What is the Motion Detection Range of the SG Home product line?

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Zone Shield & Xtreme Life 4K DVR 16

• Q: Why will my 4K DVR remote not respond when pressing the menu or other options?
• Q: Is the Sleuth Gear 4K product line NTSC & PAL Compatible?
• Q: MY 4K PRODUCT IMAGE DOES NOT APPEAR TO BE IN 4K QUALITY, WHY?
• Q: WHAT SIZE SD CARD CAN THE 4K PRODUCT LINE TAKE?
• Q: WHY DOES THE FAST FORWARD & REWIND BUTTON ON THE REMOTE NOT RESPOND/WORK DURING PLAYBACK?

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SleuthGear Wi-fi Gen 3 31

• Step by step set up for SleuthGear Cameras on the Ubox app
• Why won’t my SleuthGear camera connect to wi-fi?
• Why am I not getting push notifications?
• What do the indicator lights mean for my SleuthGear Wi-fi cameras
• Can you turn off the Camera LED indicator lights?

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