SG HOME

KJB LINE OF WIFI CAMERAS CLOUD BASED RECORDING OR SD CARD RECORDING

Q: How do I change the length of the clips or video files?
A: While the camera is online, go to the clips section of the SG Home App. Click on the camera folder and you will see the setting to change the clip length...
Tue, 26 Mar, 2019 at 12:56 PM
Q: How do I set up my SG Home Wi-Fi camera on Apple/iOS devices?
A: Watch our set up video for help connecting your SG Home camera to your iPhone or iPad device. 
Tue, 7 May, 2019 at 12:48 PM
Q: Can I upgrade my SG Home DVR to Cloud Recording?
A: Yes, Using the SG Home Smart Phone App 1. Make sure your Camera is selected from the menu icon in the top left corner or the App 2.  Select the ...
Tue, 7 May, 2019 at 12:42 PM
Q: What Type of Wi-Fi network is required for the SG Home product line, How much Bandwidth is required for optimal performance?
A: For the SG Home Product line, a 2.4Ghz wireless network is required. This system will not run on a 5GHz network.   A: Optimal Bandwidth requirements ...
Tue, 7 May, 2019 at 1:09 PM
Q: What is the Motion Detection Range of the SG Home product line?
A: 15 - 20 feet
Tue, 7 May, 2019 at 12:40 PM
Q: Is the SG Home product line 110v & 220v compatible and would a 220v customer need a adapter to convert?
A: The SG Home product is compatible with 110v, 220 and 240 but they the consumer may need a plug adapter to fit their plug type as this varies from country...
Tue, 7 May, 2019 at 12:38 PM
Q: Does the A1028B works with the A1029 battery?
A: Yes, it will work with the A1029 battery
Mon, 29 Apr, 2019 at 12:24 PM
Q: When setting up my SG Home device the following message is received, what do I do? Set-up process unsuccessful: Error core model failed: error code 97-> Address family not supported by protocol
A: First reset the router and reattempt the set-up. If error persist, advise end user to call the Internet Provide and provide the exact error. 
Tue, 7 May, 2019 at 12:47 PM
Q: DOES THE SG HOME PRODUCT LINE HAVE CONTINUOUS RECORDING?
A: NO, MOTION DETECTION IS THE ONLY RECORDING OPTION
Tue, 7 May, 2019 at 1:35 PM
Q: DOES THE SG HOME PRODUCT LINE HAVE TIME & DATE STAMP
A: NO, THIS FEATURE IS NOT AVAILABLE WITH THE SG HOME LINE
Tue, 7 May, 2019 at 1:38 PM